Privacy Policy
Beforedent Co., Ltd. (“Company”) operates the website www.beforedent.com/th/ and provides services, including Dental Discount Plans (“Plans”), to enhance accessibility to affordable dental care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Data Protection Act (PDPA) B.E. 2562.
By accessing our platform or using our services, you acknowledge and accept the terms outlined in this Privacy Policy. If you do not agree with these terms, you will not be able to access the Company’s systems or services.
Scope of Data Protection Policy
Beforedent Co., Ltd. is committed to protecting your personal information. We collect only the data necessary to provide our services effectively, including managing your Dental Discount Plan membership. Additional data may be requested for purposes such as improving services, analyzing customer behavior, or evaluating service outcomes.
This policy applies to all personal data processing conducted by the Company, including data shared with authorized dental providers participating in the Plans.
Data Collection and Usage
1. Personal Data We Collect
We may collect and process the following information:
- General Personal Information:
- Name, address, phone number, email, nationality, gender, date of birth, and marital status.
- Data related to your Dental Discount Plan membership, including enrollment details and benefits usage.
- Dental Information:
- Records of dental health, previous treatments, and diagnostic details required to provide services under the Plans.
- Payment Information:
- Payment card details for processing Plan membership fees or payments for dental services.
- Usage Data:
- IP addresses, device information, browser type, and browsing behavior on our website collected via cookies.
2. Purpose of Data Use
We use your personal data for the following purposes:
- To Manage Your Dental Discount Plan Membership:
- Verify your eligibility for discounts under the Plan.
- Provide access to participating dental providers.
- Communicate updates about Plan features or changes.
- To Provide Services:
- Facilitate appointment scheduling with participating providers.
- Ensure quality care delivery and maintain records of services provided.
- To Improve Our Services:
- Analyze customer feedback and usage patterns to enhance our offerings.
- Conduct internal research and service evaluations.
- To Comply with Legal Obligations:
- Ensure compliance with applicable laws and respond to legal requests.
Data Sharing and Disclosure
The Company may share your data under the following circumstances:
- With Participating Dental Providers:
- To verify your eligibility and deliver services under the Dental Discount Plan.
- Providers are required to handle your information in compliance with privacy laws and their agreements with the Company.
- With Service Providers:
- For payment processing, appointment management, or service improvement.
- With Regulatory Authorities:
- To comply with legal requirements or respond to lawful requests.
- With Your Consent:
- For any additional purposes explicitly approved by you.
Data Security and Retention
1. Security Measures
We implement strict technical, organizational, and administrative measures to safeguard your personal information. However, no security system can guarantee absolute protection against unauthorized access or misuse.
2. Retention Period
Your personal data will be retained only as long as necessary for:
- Providing services and fulfilling the terms of your Plan membership.
- Meeting legal and regulatory obligations.
- Analyzing service outcomes for future improvements.
Your Rights
Under the PDPA, you have the following rights:
- Access and Correction:
- Request access to your personal data or corrections to inaccurate information.
- Data Portability:
- Receive your data in a structured format or request its transfer to another entity.
- Objection to Processing:
- Object to data processing that affects your rights or freedoms.
- Withdrawal of Consent:
- Withdraw consent for data processing, which may limit the services we can provide.
- Deletion of Data:
- Request deletion of personal data no longer required for its original purpose.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
International Data Transfers
If data is transferred internationally, we ensure that the destination country maintains adequate standards of data protection.
Cookies and Tracking
The Company uses cookies to enhance your experience and analyze website usage. You can manage your cookie preferences through your browser settings.
Changes to the Privacy Policy
The Company reserves the right to update this Privacy Policy as necessary. Changes will be posted on the website and will apply to all data collected after the effective date of the revised policy.
9. Contact Information
If you have questions or wish to exercise your rights under this policy, please contact us:
- Email: support-th@beforedent.com
- Line: @beforedent_th
By using Beforedent services, you acknowledge and accept this Privacy Policy in full.
Last Revised: Nov 2024
